I received a suspicious message from a seller

I received this email today and I am highly suspicious. "This emails is to let you know your check has cleared for eBay item ****etc. hi,customer. sorry to bother you. And thank for your order. Now We have a problem with ebay account. Ebay requested that we submit certificates and warehouse inventory. So when you seach our account in ebay. it will show it is not a register user.if you see it, please do not report ebay or paypal. And please do not worry. After seven days, we will resume normal business. As you most worried about the products, we will send them as the normal time (during two handling time). If you have any other questions, please feel free to contact me again. one9go" Do I believe them? Does this sort of thing actually happen? I am extremely suspicious, but I don't want to open a Paypal dispute if this is a legitimate problem. But I also don't want to wait so long that I can't open a dispute. I paid for this item on March 25th, which means I have about a month left to open a dispute. I've tried looking under the 'contact us' tab on the eBay homepage, but there's nothing there that matches my problem and I couldn't find an email address other than spoof@ebay.com. Is there someone else I should email about this? Thanks for any help you guys can give me. This whole thing smells fishy to me.|||There's no telling why they are no longer registered. And it is entirely possible that they could be back in 7 days. Personally, since they are now NARU'd (No Long A Registered User) I'd go ahead and file with PP to get your money back. CandyA Veteran is someone who, at one point in his or her life, wrote a check made payable to the United States of America for an amount of "up to and including their life"!|||"Now We have a problem with ebay account. Ebay requested that we submit certificates and warehouse inventory" If this is a new seller , or a seller listing "brand name and or designer items" Ebay wants to verify the seller's source is legitimate and the seller is not selling fakes/counterfeits. If the seller is no longer a registered user = NARU then file for your refund now. Check the seller's feedback page Ebay does put seller limits and or listing suspensions on sellers for a variety of reasons. This will not show on the feedback page. You have 45 days to file with Ebay's Buyer Protection. If the item has not been received by 14 business days after payment has cleared, then go ahead and file the INR with Ebay and get your refund. Be aware, you can change your claim from INR(Item not received) to a SNAD (significantly not as described) if the item arrives and is not authentic or as described.|||Contacting Ebay regarding the seller's "issues" is not going to be fruitful. Ebay will NOT tell you anything and if they do, it is very unlikely to be the correct answer. If the seller's feedback page shows NARU = Not A Registered User, then go ahead and file the INR now , escalate it now as the seller is NARU. It is not up to the buyer to decide/determine, why or if the seller is telling tall tales . Just get your refund.|||If Ebay suspended the seller as a member of Ebay = NARU all the seller's auctions will have been taken down/pulled. If they just suspended the seller's listing privileges, then the auction you won , should still be on your auctions WINS in your My Ebay page.To file the INR dispute, go to your Paypal page and file from there. The transaction will still show.|||I would not email or respond to the "seller's" email. There simply is no need.|||This very well be a legitamate matter. That said I agree with aboive file gert your money back and buy from someone else. If they are going trhough Vera certification process it could take weeks or months.|||" it will show it is not a register user.if you see it, please do not report ebay or paypal" Well of course the seller would not want you to do this, because it means the payment would be reversed/refunded.|||"That said I agree with above file gert your money back and buy from someone else. If they are going trhough Vera certification process it could take weeks or months." Very true and very good advice. It sounds like VERO (Trademark owner)requested/demanded Ebay pull the seller's auctions. Until the seller gets the OK from the VERO member , they will not be reinstated by Ebay. Get your refund now.|||You can read about VERO here Link It can take months, years or never, to resolve Vero issues.|||The email from your seller sounds like English is not their first language. This would lead me to think your seller was from another country? Did you buy a designer name from him? There is an excellent possibility that, if so, the item might be a counterfeit. I would frankly wait for 10 days/two weeks for delivery, then file an Item Not Received of it doesn't show up, and I woul check to be sure the item is genuine if it does come. You have 45 days from the date of the sale to file a claim, you don't have to rush into it. However, you need to keep an eye on that date.|||I didn't buy a designer name- it was just a cute little cheap wallet with Totoro on it, which is why I'm so confused. But thanks for the advice- I think I'll wait until the 14 days are up and then file.|||Your seller was in China and selling many Trademarked items. They are NARU, so you might as well file for your refund. It is doubtful, they will be back on this under id anytime soon.|||"I didn't buy a designer name- it was just a cute little cheap wallet with Totoro on it, " This and the other trademarked items would be reason enough, for the Vero members and or Ebay to suspend the seller from China.|||blienky27 , when you buy from China, it is carp merchandise and or counterfeits. If the item arrives and is SNAD = Significantly not as described, color, size, quality etc, you are required to return it to the seller on your dime with some form of on line viewable tracking, in order to get your refund from Ebay/Paypal. This is very expensive and very often exceeds the value of the item, making a return pointless. File for your refund , now.